Pizzaville Heartlake

Complaint about Pizzaville, Brampton
Sandlewood/Kennedy Road

I went to the location to order half meat and half veggie Large Pizza.

When I came out I almost tripped over their porch and almost dropped the pizza but I managed to catch my balance and the pizza box tilted.

Then I opened the pizza box and noticed that the cheese had slid off the non veg pizza and a few sausages landed on the veggie side. I went back in the store and showed them and the staff started yelling at me saying it was my fault and that I toppled it over and was really rude to me!

I called the main switchboard number and the girl told me she could not do anything about it and I would have to call the head office and the morning. But she did call the location to find out what happened.

When I got home my wife could not eat the veggie side as it had meat on it so I ate her slices. I noticed that there was pepperoni under the cheese and it was cooked like that. So they deliberately messed up the pizza.

This location provided such bad service. I don't know how you can employ such rude staff! They ddi not even apologize

This is one of the friendliest pizza joints in town. Products are fresh, delivery is timely, although I prefer to pick-up. One of the best pizzas in the GTA. Love the Meat Lovers!

The employees handled my food after taking my cash no washing of the hands